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Rated 5 out of 5 stars

Best exchange existing every issue resolved within minutes, every swap done very fast, lot of chains and coins available. best customer car ever seen in crypto. started using it more than one year... See more

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Rated 1 out of 5 stars

Please do not ignore the signs. Do not ignore the fake positive reviews. They will let some transactions go through to blend in. Some they will pause and make up stupid/random questions just to reply... See more

Company replied

Rated 5 out of 5 stars
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The first time I used Fixed Float, it simply felt good. Only when I tried other products, I understood that Fixed Float executes flawlessly. The platform provides constant information to the use... See more

Company replied

Rated 5 out of 5 stars

Brilliantly timeless service. I have transacted more than $1000 with FixedFloat for over a year now. Updating this because I exchanged another $140 today (9 March, 2024), LTC to BTC. The TXID for... See more

Company replied

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Company details

  1. Currency Exchange Service

Information provided by various external sources

FixedFloat.com is an instant, fully automatic cryptocurrency exchange. With us you can exchange cryptocurrencies and tokens in a few clicks and make profitable deals with fixed and floating rates, tailored to your needs. We have created FixedFloat.com for millions of cryptocurrency users around the world who need a reliable, trusted partner for digital exchange.


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4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars
Redirected

very fast thanks a lot

Date of experience: July 24, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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Rated 5 out of 5 stars
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Multiple successful transactions

Used it a few times with my fiance to transfer money (she doesn't know a lot about crypto) and it worked very well.

Date of experience: July 16, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
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Nice smooth experience

Date of experience: July 16, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Wow very easy to use

Wow very easy to use, I will keep using thank you for the great experience.

Date of experience: June 13, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
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very fast and low fees

Date of experience: July 10, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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Rated 1 out of 5 stars

shitty exchange and scammers shitty…

shitty exchange and scammers shitty specialists

Date of experience: July 06, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We have already reported in detail in the chat regarding your order that you have violated the rules of using the service, namely paragraph 4.9.1. of our Terms of Service. According to this paragraph, order processing may take up to 7 business days, as it requires manual intervention by technical specialists.

However, instead of waiting for the situation to be resolved, you decided to shift responsibility for your own error to our service and accused us of fraud and withholding funds. We consider such accusations to be unfounded and extremely unfair.

We would like to emphasize that we do not refuse to help anyone. All requests are considered individually and in order of queue. We work strictly within the framework of the regulations, maintain transparency of processes and are always ready to help.

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
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trusted and best rates

trusted and best rates, the transfer was quick and fixedfloat offered the best rate among atomic swap services

Date of experience: July 01, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
Redirected

fast easy and safe lol

Date of experience: June 21, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
Redirected

Really great facility

Great interface, very fast transfer and good rates. A great service all round.

Date of experience: June 21, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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Rated 5 out of 5 stars
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fast and better rate

fast and better rate, gg!

Date of experience: June 17, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

stolen my money I sent 3k I was…

stolen my money I sent 3k I was questioned about £385 of that £3k which a friend sent me which I showed how he paid for the coin on coinbase and then directly sent to me.
I just want my money refunded i will be contacting the police and have already email cyber crime

Date of experience: June 13, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds.

The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith.

We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked.

Please write to us at [email protected] to contact our security team.

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Dear people please take care of your…

Dear people please take care of your money
Ff.io embezzles funds despite submitting all documents they always ask for new things to unlock my almost 6000 Euro coins the aml check did not say anything negative now they want ID documents which I send them the further steps they do not want to explain only step by step I am active in many groups I will do my best that not another one will fall for it
Please take care of your coins
I will keep you up to date

Date of experience: April 28, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

We never freeze user funds without reason, if the user has provided all the evidence that he is not involved in a crime - we unfreeze the funds and carry out an exchange or return the funds.

The rules of our service prohibit using the service for any illegal purposes. If clearly fraudulent or stolen funds are sent to our addresses, we have the right to request information about the source of the funds to ensure that the funds were received in good faith.

We value our reputation and do not want to be accomplices in crimes, which, if ignored, could result in our service being blocked.

Please write to us at [email protected] to contact our security team.

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
Redirected

Excellent exchange for crypto

Excellent exchange for crypto, it has never let me down, super fast, with low commissions and very good minimums.

Date of experience: June 11, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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Rated 5 out of 5 stars

Great Complience Team

My order was freezed automatically, but the Complience Team of FixedFloat is answering very fast and professionell. Did not expect that it will be solved so fast - thanks guys! :)

Date of experience: June 03, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 1 out of 5 stars

Please do not ignore the signs. This is a scam

Please do not ignore the signs. Do not ignore the fake positive reviews. They will let some transactions go through to blend in. Some they will pause and make up stupid/random questions just to reply and put your funds on hold due to “criminal means” when that simply does not exist.

Date of experience: May 27, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Please contact our support specialists in the chat on the website so that they can help you as soon as possible. Our specialists are always ready to help you from 24 to 7 o'clock in our chat on the website if you have any questions about your order and its status.

Best regards,
FixedFloat.com the team.

Rated 5 out of 5 stars
Redirected

This site is absolutely phenomenal + Low fees

This site is absolutely phenomenal. Low fees, no need to login, pratically instant, the swaps are going smoothly. fixedfloat saved me so many times i couldn't wish for a better exchange site for crypto like this. thanks for existing.

Date of experience: May 27, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

Great support

Great support. My favorite daily exchange!

Date of experience: May 26, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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Rated 5 out of 5 stars

By far one of the best crypto services…

By far one of the best crypto services out there. Over the past almost 10 years I've had two problems transacting thousands of times, and both times it was resolved by a human quickly. Good rates, only issues are when the networks are congested and fees are high; but not their fault, really.

Date of experience: May 23, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars
Redirected

It works great

It works great. I have been able to exchange lightning to ltc in 5 minutes

Date of experience: May 21, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

Rated 5 out of 5 stars

yeah it works i been using it for a…

yeah it works i been using it for a while

Date of experience: May 13, 2025

FixedFloat.com logo

Reply from FixedFloat.com

Hello,

Thank you for your feedback! We are very glad that you have so highly appreciated the quality of our service! We tried to make the service as user-friendly as possible!

Best regards,
FixedFloat.com team.

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